When estimated time of arrival (ETA) remains unchanged, the driver's journey, i.e. Giving customers a new estimated time of arrival whenever something changes can get messy. For example, the route can be altered by the dispatcher, the order sequence can be rearranged, or a new address may be added. It's fixed because so many things can change. The estimated time of arrival is shared with the customers as soon as the journey has been laid out. Your delivery company sends shipping notifications to customers saying that the order will arrive on a certain date within a specified time window. At the optimization stage, ETA is calculated for each address. Here's an example: you have a route optimized for every stop in the driver's trip. Sometimes, knowing the approximate of when the driver is expected to arrive is enough. The dynamic ETA will also appear on the live tracking page and will be available for customers.ĭepending on how you look at it, both fixed and dynamic order ETAs have their benefits. The updated ETA will be displayed with a slash in the Sitessection of the Plan & Track dashboard in addition to the planned ETA and in the Analytics ( Updated ETA column). Now, users of Advanced+ and Enterprise plans can implement updated (or dynamic) ETA.ĮTA will be dynamically recalculated every 6 minutes according to the driver’s GPS track. Planned vs dynamic ETAīack in the day, the order ETA in Track-POD was only fixed, i.e available as a scheduled time that remained unchanged. Please note: enabling updated departure time is available only when your optimization strategy in the Route and Optimization settings is Time. an estimate of how long it takes the driver to complete a delivery.īased on whether you've enabled dynamic departure time in your web dashboard settings, Track-POD will or won't update departure time with regard to the time slot of the first site to visit. To calculate ETD, we need to consider everything that goes into the estimated time of arrival + service time, i.e. The lesser-used acronym ETD, which stands for the estimated time of departure, as the name suggests, is the time when the delivery vehicle is expected to start its journey towards the destination. What is the estimated time of departure (ETD)? To calculate ETA, you need to account for the overall distance the driver needs to travel to get to the destination, the average speed of the vehicle, specific cargo parameters, etc. Estimated time of arrival is the time on a particular date when a vehicle, courier, or package is expected to arrive. What is the estimated time of arrival (ETA)?įirst off, the definition. We'll also explore when it's best to use planned vs updated ETA for your customers and how a dynamic ETA can improve your delivery process. In this article, we'll look at the difference between the estimated time of arrival (ETA) and the estimated time of departure (ETD). Track-POD users have always counted on estimated arrival and departure times to power up their logistics game. The more accurate ETA is, the better customer experience you provide, which is good for the business and clients. One thing that can significantly improve (or worsen) this experience is knowing (or not knowing) the estimated time of arrival (ETA). Waiting for a package to arrive is arguably the worst part of any shopping experience.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |